"Celebrate Christmas with Comfort and Style from Clothiga"

Effective Date: 31 October 2023

Thank you for shopping at Clochiga.com! We want to make sure you have a great shopping experience with us, and part of that experience is a clear understanding of our shipping policy. Please take a moment to review the information below.

Shipping Policy

  1. Shipping Destinations: We currently ship to the United States only. We are actively working to expand our shipping destinations, so please check back for updates in the future.

  2. Processing Time: Orders are typically processed and shipped within 1-3 business days after your order is placed, unless otherwise specified. Processing times may vary during peak seasons, sales, or promotional periods. You will receive an email confirmation with tracking information once your order has been shipped.

  3. Shipping Methods: We offer the following shipping methods:

    • Standard Shipping: Estimated delivery within 8-10 business days.
  4. Shipping Fees: Shipping fees are calculated based on your location, the shipping method chosen, and the total weight of your order. The exact shipping cost will be displayed at checkout before you confirm your purchase.

  5. Free Shipping: We may offer free shipping on select orders or during special promotions. Please check our website or promotional materials for details on any ongoing free shipping offers.

  6. Delivery Estimates: The estimated delivery times mentioned above are just an approximation. Actual delivery times may vary due to factors such as weather conditions, holidays, or other unforeseen circumstances. Clochiga.com is not responsible for delayed deliveries caused by the shipping carrier.

  7. Tracking Your Order: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the shipping carrier’s website.

  8. Order Changes and Cancellations: Once an order is placed, it may not be possible to make changes or cancel it. Please contact our customer support team immediately if you need assistance with your order.

  9. Lost or Stolen Packages: Clochiga.com is not responsible for packages that are lost or stolen after delivery. If you encounter any issues with the delivery of your order, please contact the shipping carrier and our customer support team for assistance.

  10. Returns and Refunds: For information regarding returns and refunds, please refer to our Returns and Refunds Policy.

  11. Query Responsibility: Clochiga.com operates as a Print on Demand company, and as such, we are not responsible for queries related to the content, design, or quality of the products themselves. Any inquiries or issues regarding the design or quality of the products should be directed to the relevant Print on Demand company responsible for manufacturing the products.

  12. Contact Information: If you have any questions or need further assistance regarding our shipping policy, please feel free to contact us through our Customer Support page on the Clochiga.com website.

Please note that this shipping policy is subject to change without notice. We recommend reviewing our policies periodically for any updates. Thank you for choosing Clochiga.com for your shopping needs, and we look forward to serving you.